Contact Us

Contact TERPS

Have a question about the Terps Chiller or need assistance with an order? We are here to help. Please reach out via the form below or use the direct contact methods listed.

Direct Support

  • Phone: (407) 607 - 0888
  • Email: sales@terpsbrand.com

  • Response Time: 24–48 hours (Monday – Friday)

Corporate Mailing & Returns

All correspondence and authorized returns should be directed to our Florida suite:

TERPS 17011 SR 50, Suite 102 Clermont, Florida 34711

Need Specific Help?

  • Warranty Claims: If you are experiencing a technical issue with your hardware, please visit our Product Registration & Warranty Page.

  • Wholesale Inquiries: Interested in carrying TERPS products in your shop? Please fill out our Wholesale Request Form.

  • Tracking: Once an order ships, tracking is sent automatically to your email. Please check your spam folder before reaching out regarding tracking numbers.